This privacy policy describes Personal Information that we collect on our website, how we use the information, and with whom we may share it, as well as the measures protecting the security of the information. When registering, you will be asked to give your name, email address, mobile number, credit card information, passport information, and other details necessary to have your visa processed successfully. The content below explains how we collect, protect and use your information when you may give us through this website.

Non-government Company

We are a private company that is based in Australia, Bangladesh, Malaysia, Singapore, UAE, UK and USA and are not part of any government.

Information we collect and how we used it

We collect Personal Information such as :

• Your name
• Contact information (address, mobile number and email)
• Passport information

This information will only be used to complete the Visa application. You can choose not to provide us with your Personal Information while on this site as we do not collect personal information that is provided involuntarily. All Personal Information provided will be filed as confidential and will not be used without your authorization. We may use the information that you have submitted when you complete an application form for a visa, make a purchase, surf the website, or use other certain site features in order to process your transactions instantly.

Other Information

We do automatically save such information as browser type, IP address, server information, and operating system.

E-Mail Collection

We may collect your email in order to notify you of the progress of the procedure and send relevant information about updates or new features. We may also send new or further information about your product and service. You can choose to opt out these materials anytime by unsubscribing future emails. We will instantly remove you from all correspondence.

Third-Party Revelation

We will not involve any third-parties on this website such as selling or trading of Personal Information unless we supply you with prior notice. This does not include website hosting partners and other parties who collaborate with us in managing our website since those parties are necessary and agree to store this information as confidential. We may also deliver information which is relevant to follow the law, administer our site policies, or to secure ours and other’s rights.

Google

Google’s advertising requirements can be summarized by Google’s Advertising Principles. DART cookie which uses by Google as a third-party vendor will authorize to serve ads on our website and our users based on previous visits to our website. Users can choose to opt out the use of DART cookie by visiting the Google Ad and Content Network privacy policy.

Google Display Network Impression Reporting

We as well with third-party vendors such as Google use first-party cookies (like the Google Analytics cookies) and the third-party cookies (like the DoubleClick cookie) or other third-parties who analyze together to organize information concerning user interactions with ad impressions and other ad services that link to our website.

Opting out

Users can fix preferences for how Google advertises or displays to you by using the Google Ad Settings page. Instead, you can choose to drop out by visiting the Network Advertising initiative opt out page or using the Google Analytics opt out Browser.

1. Visa fees are 100% refundable if the visa application has not been processed or canceled by us. If the application has been processed or sent to Sri Lanka immigration, then it is not possible to cancel or get refund.
2. After submission of an application, if you wish to cancel and get refund before submission to Sri Lanka Immigration, please e-mail us as soon as possible to [[email protected]]. Please note that, cancelation and refund processing will have a USD $10 fee which will be deducted from the application fees.
3. Visa fees are non-refundable if the application has been refused by Sri Lanka Immigration / Embassy / High Commission.
4. Visa fees are non-refundable if you chose not to use your visa.
5. In the event of extra documents / information requested by Sri Lanka Immigration / Embassy / High Commission, the applicant must provide those. If you wish to withdraw the application, you visa fees are non-refundable.
6. If you made a double payment or multiple payments for the same application due to a system error, please email us with the full details and we will make refund of the excess fees.

Sri Lanka eVISA and eNTRI approval copy (PDF) is electronic and will be sent by e-mail to the applicant's registered email address. Applicant can also download the approval copy from our web-portal.